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Returns & Exchanges
At ROCKAWAY, we have established the following return policy to ensure a secure shopping experience.
1. Returns & Exchanges
We accept returns or exchanges for defective items or wrong deliveries if contacted within 7 days of arrival.
2. Non-returnable Items
Items are non-returnable if used, damaged by the customer, ordered by mistake, or if 8 days have passed since arrival.
3. Defective Items
For defects or shipping issues, please contact us via the form. We will cover the return shipping costs.
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